A few months ago, after not playing guitar over 3 decades, I decided to get a nice guitar to start playing again.
I was initially going to buy a used Milago R1 locally in San Francisco. But when I started doing a great deal of research on that guitar on the internet, I stumbled onto the GuitarsfromSpain website where I could get a brand new one at about the same price as the used one. Not knowing whether this is a legitimate site, I decided to call the store. I called a few times (I did not leave any messages) before the store owner, Edwardo, answered my call from Spain. He told me briefly about the guitar and asked that I waited for him to come back from Spain so that he could tell me more about his business and the guitar.
After he came back to Florida a couple of weeks later, I had a couple more calls with him to talk about the guitar in question and the purchase process. It was these conversations with him that made me feel at ease to place the order to purchase the guitar because he appeared to be very knowledgeable and cared deeply about providing great customer service.
After placing the order and during shipping, he was in constant contact with me daily and when I did not receive the guitar on time because for some reason, FedEx could not locate the guitar in their warehouse. He was on top of the situation and dealt with Fed Ex directly. Needless to say, I received my guitar quickly afterward and it is a great guitar as he advertised.
In summary, Edwardo is a great seller and highly recommended!!! Kevin – San Francisco